The tech support individual I spoke with said that she had had a similar (or the same) issue on her personal iPad and that she had to adjust some non-obvious Adobe/Flash settings in order to use DirecTV's web player. After the new install, with browser reboot, the same issue is occurring After one complete installation and a reboot, DirecTV prompted me to install the web player again (which I did, after removing the initial install) I have installed DirecTV's web player twice now, and restarted my computer a couple of times ![]() The same error is happening on two browsers, Chrome and Safari If you already have an account on the AT&T Community Forums you can use the same account to sign into the new DIRECTV forum as well, and you can switch between AT&T and DIRECTV forums quickly and easily by using the links on the home page. Get help with your DIRECTV Gemini Air or remote. Learn how to fix DIRECTV audio, video and audiovisual issues. Restart your video player." (Meaning no error code given.) Learn how to fix DIRECTV audio, video and audiovisual issues. The error I get from DirecTV is nothing specific, just "Sorry, we've run into a problem. My Flash Player is up to date, version 18,0,0,203 I have a MacBook Pro Retina running Yosemite 10.10.3 They suggested that it may be a Flash issue. I called DirecTV for tech support and they were unable to identify any issues on their end or on my computer. ![]() I am having issues using DirecTV's online video player streaming service.
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