![]() How do I transfer my Google Authenticator app to a new device? Verification via another device: If you are logged into other Google apps on a device (Gmail, Google Photos, or YouTube), you can confirm your identity by opening one of these apps and tapping Confirm on a sign-in request screen. You must have your number linked to your account for this to work, and the number would obviously have to be different from your lost phone.īackup codes: Some accounts will provide users with a batch of backup codes that can be used in an emergency to sign in and regain access, for example to your Google account. Text code: Entering a code sent via SMS is a common way to verify a user is legitimate. These may vary by platform, but here are some of the most common alternative verification methods: If you can’t access your Authenticator app, you can use alternative methods for logging into accounts. Select the marker of the lost device and click Erase iPhone. Go to iCloud Find Devices and log in with your Apple ID. How to erase an iPhone or other Apple device ![]() If you have more than one device, select the lost device. Android and Apple each have a process for erasing phones remotely - both are fast, especially if you use a device that’s connected to your Google or iCloud account. If your phone has been lost or stolen, erase the contents of the device to keep your personal information away from prying eyes. Here are the two steps to take if you lose a phone with Google Authenticator on it: 1. ![]() If you lose your phone with Google Authenticator on it, you should erase your phone remotely and use an alternative method to sign into your accounts with 2FA set up until you can install Google Authenticator on a new phone.Įrasing your phone is an important step to secure your digital identity in case your phone falls into the wrong hands. What should I do if I lose a phone with Google Authenticator installed? The Google Authenticator app can be used with almost any account that offers 2FA, including Gmail, Facebook, and many others. When you use an authenticator app, a code is generated immediately so you can verify your account in seconds. I'm puzzled as to how this could have happened.Google Authenticator works as a form of two-factor verification (2FA), which is a vital measure for protecting your online accounts and keeping them secure even if your password is stolen. I've already read the Apple support pages and I don't think I can restore. What might have caused this so that I can prevent this in the future? This seems like a very sensitive or buggy feature - or the interoperability of the codes across devices, combined with icloud backup, is buggy.Īny help would be appreciated.Is there any way to retrieve the authenticator codes from a iphone/ipad backup?.Now, I went to use the authenticator app and only a subset of the codes remain on each device- and the ones that remain are not even the same across all devices. I updated one of the phones and the ipad to iOS/IpadOS 15.0.2. I then confirmed on each device that it had the same list of authenticator codes as the others.Īfter all lists were de-duped. So I went through each device and deleted the duplicate set. each device had a couple lists of the same codes). I noticed that each device had duplicate entries of the same codes (i.e. I have Google Authenticator replicated acc\ross two iphones and an ipad.
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